Customer Service Bundle – 3 challenge kits: NPS, retention, quality (PDF + Excel)

3 challenges to improve your customer service for 3 months.

The 3 kits included

• Mission 5 Stars: customer satisfaction and NPS
• The Fortress: customer retention
• The Ascent: quality and compliance

Each kit contains a facilitator guide, an editable scoring grid, posters, a progress board, 10 bonus cards, 5 certificates and an Excel file that calculates everything automatically.

Save CHF 38 compared with the regular price of the 3 kits bought separately.

Languages: choose English or Français above: you receive the version in the language you select.

Format: 3 PDFs + 3 Excel files in one ZIP file, instant download.
Licence: unlimited use within your company. Resale and sharing are not allowed.