About

Challenges created by a manager, for managers

For more than 13 years, I have been managing sales and customer service teams in call centres. I have run dozens of sales challenges and seen what really motivates a team… and what demotivates it.

A good challenge is more than a leaderboard. It must give everyone a real chance to win, reward quality rather than selling at any cost, and stay easy to run when your schedule is already full.

That is exactly what these kits offer: ready-made challenges, set up in less than an hour, with everything you need (facilitator guide, rules, posters, certificates and an automatic Excel tracking file).

Who are they for?

  • Team leaders and sales managers
  • Call centre and customer service managers
  • Store managers and small sales teams

A question or a challenge idea? Write to me through the Contact page, I reply personally.