{"product_id":"tableau-de-bord-kpi-pro-suivi-dequipe-avec-classement-automatique-excel","title":"KPI Dashboard Pro – Team tracking with automatic leaderboard (Excel)","description":"\u003cp\u003e\u003cstrong\u003eThe team tracking tool team leaders have been hacking together for years, finally clean and ready to use.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eEnter your daily figures: KPIs, leaderboard, agent sheets and charts update automatically. No formulas to write, no macros.\u003c\/p\u003e\u003ch3\u003eKPIs tracked\u003c\/h3\u003e\u003cul\u003e\u003cli\u003eAHT, after-call work (ACW) and FCR\u003c\/li\u003e\u003cli\u003eNPS (promoters, passives, detractors)\u003c\/li\u003e\u003cli\u003eSales, revenue, average basket, conversion rate\u003c\/li\u003e\u003cli\u003eSales target achievement per agent\u003c\/li\u003e\u003cli\u003eQuality score\u003c\/li\u003e\u003cli\u003e2 custom KPIs (e.g. ACQ)\u003c\/li\u003e\u003c\/ul\u003e\u003ch3\u003eWhat makes it « Pro »\u003c\/h3\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eAutomatic leaderboard\u003c\/strong\u003e with podium, based on a \u003cstrong\u003eweighted global score\u003c\/strong\u003e with weights you choose\u003c\/li\u003e\u003cli\u003e\u003cstrong\u003eIndividual agent sheet\u003c\/strong\u003e: KPIs, position versus the team and 12-week trend, with a notes area for coaching sessions\u003c\/li\u003e\u003cli\u003e\u003cstrong\u003eMonthly team view\u003c\/strong\u003e for your reporting\u003c\/li\u003e\u003cli\u003eAutomatic colours based on your targets, charts, up to 25 agents\u003c\/li\u003e\u003cli\u003eSample data to get started in 2 minutes\u003c\/li\u003e\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eIdeal for:\u003c\/strong\u003e team leaders and managers of call centres, customer service and sales teams.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eLanguages:\u003c\/strong\u003e choose \u003cstrong\u003eEnglish\u003c\/strong\u003e, \u003cstrong\u003eFrançais\u003c\/strong\u003e or \u003cstrong\u003eDeutsch\u003c\/strong\u003e above.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eFormat:\u003c\/strong\u003e Excel file (compatible with Google Sheets and LibreOffice), instant download.\u003cbr\u003e\u003cstrong\u003eLicence:\u003c\/strong\u003e unlimited use within your company. Resale and sharing are not allowed.\u003c\/p\u003e","brand":"KPI Challenges","offers":[{"title":"Français","offer_id":57323659624788,"sku":null,"price":49.0,"currency_code":"CHF","in_stock":true},{"title":"English","offer_id":57323660542292,"sku":null,"price":49.0,"currency_code":"CHF","in_stock":true},{"title":"Deutsch","offer_id":57323660575060,"sku":null,"price":49.0,"currency_code":"CHF","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1079\/6957\/7300\/files\/KPI_Pro_image.png?v=1790630924","url":"https:\/\/kpichallenges.com\/en\/products\/tableau-de-bord-kpi-pro-suivi-dequipe-avec-classement-automatique-excel","provider":"KPI Challenges","version":"1.0","type":"link"}